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  • 164 Sandalwood Pkwy E Suite 200, Brampton, ON L6Z 3S4
  • (905) 495-1110
  • (905) 495-2111
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Terms of Service

Last updated: November 2, 2026

These Terms of Service apply to your use of ucsp.ca, the website of UltraCare Specialty Pharmacy in Brampton, Ontario ("we", "us" or "our"). By using this website, you agree to these terms. If you don't agree, please don't use the website.

Who can use this website

You may use this website if you can enter a binding agreement under Ontario law, or if a parent, guardian or substitute decision-maker uses it for you. If you submit a request for someone else, such as a child or a family member you care for, you confirm that you are allowed to act for them.

Online prescription services

Our website links to online tools for refilling and transferring prescriptions and for booking appointments. Some of these tools are run by our service providers, including PharmaChoice, and their own terms and privacy policies also apply.

Sending a refill, transfer or appointment request does not mean it has been approved. Every request is reviewed by a pharmacist. We may need to contact you or your prescriber, and we may decline a request when it is not safe or not allowed by law. Ready times are estimates. Never rely on an online request for a medication you need urgently. Call us at (905) 495-1110 instead.

Free home delivery

Delivery is available within our service area on the days and times we offer it. Delivery times are estimates and can be affected by weather, traffic and stock. We may ask for identification or a signature when we deliver, and some medications may require that you pick them up in person.

Prices, payment and insurance

Prices, fees and promotions shown online may change without notice and may differ in store. Payment is taken at pick-up or delivery unless we arrange otherwise. Insurance and government drug plan coverage depends on your plan, and you are responsible for any amount your plan does not cover.

Acceptable use

Please give us accurate, current information. You agree not to use this website to break any law, to pretend to be someone else, to send spam or harmful code, to try to get into parts of the site or our systems you aren't allowed to access, or to copy content from the site in bulk by automated means. We may block access to anyone who misuses the site.

Health information

Content on this website is general information and is not medical advice. Please read our Disclaimer before relying on anything you read here. In an emergency, call 911.

Your privacy

Our Privacy Policy explains how we collect, use and protect your personal and health information. Our Cookie Policy explains how this website uses cookies.

Content and trademarks

The text, images, logos and design of this website belong to UltraCare Specialty Pharmacy or to the companies that license them to us. PharmaChoice, Option+ and related names and logos are trademarks of their respective owners. You may view and print pages for your own personal use. You may not copy, change or republish our content for any other purpose without our written permission.

Links to other websites

We link to websites and tools that other companies run. We don't control them and are not responsible for their content, availability or privacy practices. A link does not mean we endorse everything on that site.

No guarantees

We provide this website "as is" and "as available". We don't promise that it will always be available, error-free or free of viruses, or that its content is complete or current. Nothing in these terms limits any rights you have under Ontario consumer protection law.

Limitation of liability

To the fullest extent permitted by law, UltraCare Specialty Pharmacy and its owners, pharmacists and staff are not liable for any indirect or consequential loss arising from your use of, or inability to use, this website or the third-party tools it links to. This section does not limit our professional responsibilities to you as a patient.

Changes to these terms

We may update these terms from time to time. The date at the top of this page shows when they last changed. If you keep using the website after a change, you accept the updated terms.

Governing law

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there. Any dispute will be handled by the courts of Ontario.

Contact us

UltraCare Specialty Pharmacy
200-164 Sandalwood Parkway E, Brampton, ON L6Z 3S4
Phone: (905) 495-1110
Fax: (905) 495-2111

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  • 200-164 Sandalwood Parkway E,
    Brampton, ON L6Z 3S4
  • P: (905) 495-1110
|
  • F: (905) 495-2111
  • Get Directions
  • Hours: Mon–Fri 9AM–8PM • Sat 9AM–2PM • Sun Closed

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